Communications Training
Communications training to increase cooperation and productivity
In order to be successful, all organizations – from start-ups to well-established ventures – need people with communications skills that promote cooperation, clear delivery of intended messages, effective problem-solving, and understanding among team members. Without effective communication between people at work, productivity and profitability suffers.
The DISC System to Assess Communications Styles
Based on the work of Dr. William Marston, the DISC System uses a Style Analysis Instrument that measures:
- D, Dominance - Challenge: How you respond to problems or challenges.
- I, Influence - Contacts: How you influence others to your point of view.
- S, Steadiness - Consistency: How you respond to the pace of the environment.
- C, Compliance - Constraints: How you respond to rules and procedures set by others.
Computer generated DISC personal reports provide insight into human behavior and are a valuable tool for understanding ourselves and others. The DISC model has been used by many millions of people world wide to improve interpersonal relationships, enhance communication, increase sales, reduce conflict and stress, determine effective job fit, and to create a common language for team enhancement in organizations.
Note: All sample reports will open in a new window using Adobe Acrobat Reader.
The Success Insights™ collections of reports are specifically designed for a number of targeted audiences:
- Executive
- Management Staff
- Sales
- Team Building
- Customer Service
- Click here to read more about DISC for Management and Staff Report
- Click here to read more about DISC for Salespeople Report
- (Requires Acrobat Reader ™)
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The Personal Interests, Attitudes and Values Profile (PIAV) shows why a person works.
It describes the traits that drive a person to work; that motivates action or create resistance.
The PIAV Profile ranks a person’s attitudes based on the following six core motivators, which reflect a person’s primary interests:
- Theoretical--Truth, knowledge, objectivity.
- Utilitarian--What is useful, what will work, what will make money.
- Aesthetic--Expression, experience, harmony, beauty.
- Social--People, relationships, nurturing.
- Individualistic--Advancement, getting to the top, assertion of self.
- Traditional--Finding the highest values in life, living according to an unquestioned set of rules.
A person’s attitudes play a major role in motivation. The PIAV profile describes the major categories of motivation in terms of interests, attitudes and values. Most people will take action chiefly to fulfill their important motivators—whether on or off the job. Getting people to understand their own motivational attributes—and those of others—creates the possibility of adaptation and improvement. The insights gained through the PIAV profile show us why people are moved to work hard, or not, on the job. Understanding these motivators helps managers handle employees in a more productive manner in order to get the best possible work out of them.
Different people are motivated in different ways. And different motivations produce different actions. The key is to understand the relationship between the two. Organizations that do understand—and act on this information—are three steps ahead of the game.
- Click here to read more about PIAV
- (Requires Acrobat Reader ™)