The Customer® for Healthcare

Integrity Healthcare Services, Inc. partners with healthcare organizations to create a culture where employees, patients and other customers are valued and treated with respect. Our approach:

The Customer® is a comprehensive training curriculum that supports positive customer-focused behaviors. Through unique learning dynamics, service skills and attitudes are practiced, rewarded and reinforced.


  • Testimonial

    “We have worked with Meri Justis over the past several years. During that time, she has provided us with some goal setting training for our managers; she assisted us in designing and implementing an online 360 degree feedback tool for management; and she has provided some teambuilding activities for various departments within the organization.

    Meri’s ability to connect with staff at any level in our organization and provide feedback and direction is one of her strengths. Each session she conducts is done with high energy and enthusiasm that inspires and stimulates participants. We continue to use Meri for exactly these qualities; she is an excellent addition to our training and development staff.

    Her follow-through and professional presentation of the 360-degree feedback tool was exceptional. She provided us with the materials and coaching to deliver the feedback in an appropriate and helpful manner.

    I would recommend Meri to anyone who is looking to provide a professional and motivating training experience to their employees.”—Barry T. Marshall, Director Human Resources - Oregon Medical Group